When is it permissible for a broker to disclose a tenant’s information?

A broker may disclose a tenant's information when required by law. This is essential because legal requirements often dictate that certain information must be shared with regulatory bodies or law enforcement as part of compliance with regulations or statutes. For example, if there is a court order or a subpoena that necessitates the release of tenant information, the broker is obligated to disclose that information in order to adhere to legal standards.

This situation ensures that brokers uphold their responsibility to abide by the law while also balancing the privacy rights of tenants. In contrast, disclosing information on the basis of verbal consent, discretion, or the interests of the agency does not have the same level of legal backing and could lead to issues regarding confidentiality and trust between the broker and tenant. Protecting tenant information is critical unless there is an explicit legal obligation to reveal it.